What forms of payment does ChryssVI accept?
Forms of payment include:
- American Express
- Discover Card
*Payments can be taken via telephone. Payments will be processed via PayPal!
What is your refund policy?
All sales are final. No refunds will be given. No exchanges.
Please note that shipping charges cannot be refunded for undeliverable items. If a package is refused or undeliverable, shipping charges WILL not be refunded to the customer and a 20% restocking fee will be deducted from your order's refund.
How can I cancel an order that I've placed?
Orders can be canceled up to an hour after it has been placed. If it has been less than an hour since you've placed your order, simply use the CONTACT form to request cancellation. If an hour has passed since you've placed your order, it cannot be canceled.
The item I want is sold out or listed as "Coming Soon", can I still place an order?
Apparel listed as sold out or "coming soon" cannot be ordered. Check back regularly to find out if the item you want has been restocked.
The item I want is only available for pre-order. What does it mean to pre-order an item?
To pre-order means to place an order for an item that is not yet available to the public. Your card will be charged but the price for the pre-ordered item can be refunded up to 1 week after the order has been placed. Pre-ordering guarantees immediate delivery upon release.
What shipping methods are available?
ChryssVI offers two types of shipping methods: Express Mail Shipping and Standard Shipping.
Express Shipping Option: This option must be added to your cart before checkout. This shipping option begins at $30 and increases by the amount of items being purchased. Upon successful checkout, your order is shipped within 1 business day and delivered 2 days later. Sunday delivery is not available.
Standard Shipping Option: This option is ChryssVI's default shipping method. Orders are processed within 3-4 business days.
How long will it take for my order to ship?
Please allow 3-4 business days for your orders to be processed for shipment and an additional 2-3 business days for it to be shipped. A shipment confirmation email will be sent once your order has shipped.
ChryssVI makes every effort to ship all items together. However, there are times orders must be divided into multiple shipments. If your order has to be divided, you will receive a confirmation email advising you of all tracking numbers and items included in each shipment.
Note: If you request changes (ie, color change, size change, delivery address change, etc.) to be made to your order, allow an additional business day for delivery.
How long will it take for my order to arrive?
It depends on your location. U.S. orders should arrive within 2-4 business days after it has shipped. Orders sent to the U.S. Virgin Islands or Puerto Rico should arrive 3-5 business days after it has shipped.
This Web site may contain typographical errors or inaccuracies and may not be complete or current. ChryssVI therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.